1. Name and address of the responsible person

The controller within the meaning of the General Data Protection Regulation and other national data protection laws of the Member States as well as other data protection provisions is:

Sofigent Technologies GmbH
Mergethalerallee 73-45
65760 Eschborn
Tel: +49 (0) 6196 2049 0240
Fax: +49 (0) 6196 2049 0249
Email: info@Sofigent.com

2. Name and address of the data protection officer

The data protection officer of the controller is:

Umesh Batra
Tel: +49 (0) 6196 2049 0241
Email: info@sofigent.com

3. General information on data processing

3.1. Scope of Personal Data Processing

We process personal data only to the extent required to operate our website and provide our services. As a rule, we only process personal data with your consent. Exceptions apply in cases where consent cannot be obtained for practical reasons and the processing is permitted by legal provisions.

3.2. Legal Basis for Processing Personal Data

If we obtain the consent of the data subject for the processing of personal data, Art. 6 (1) (a) of the EU General Data Protection Regulation (GDPR) serves as the legal basis. If personal data is necessary to fulfil a contract to which the data subject is a party, Art. 6 (1) (b) GDPR serves as the legal basis. This also applies to processing operations that are necessary to carry out pre-contractual measures. If the processing of personal data is necessary to fulfil a legal obligation to which our company is subject, Art. 6 (1) (c) GDPR serves as the legal basis. In the event that vital interests of the data subject or of another natural person require the processing of personal data, Art. 6 (1) (d) GDPR serves as the legal basis. If processing is necessary to protect a legitimate interest of our company or a third party and the interests, fundamental rights and freedoms of the data subject do not outweigh the former interest, Art. 6 (1) (f) GDPR serves as the legal basis for processing.

3.3. Data Deletion and Retention

We store personal data only as long as necessary for its intended purpose. Once that purpose no longer applies, the data is deleted or blocked. Retention may continue if required by EU or national law. Data is also deleted or blocked when statutory retention periods expire – unless it is still needed to fulfill or initiate a contract.

3.4. Use of Google Analytics

This website uses Google Analytics, a web analysis service provided by Google LLC. Google Analytics uses cookies – text files stored on your device – to analyze website usage. Information collected is usually transmitted to and stored on servers in the USA.

3.4.1 IP Anonymization

We use Google’s IP anonymization feature. This means your IP address is shortened by Google within the EU or EEA before being sent to the USA. In rare cases, the full IP address is sent to Google servers in the USA and shortened there. Google processes this information on our behalf to evaluate usage, compile reports, and support website optimization. Your IP address is not combined with other Google data.

3.4.2 Browser Plugin

You can prevent cookies from being stored by adjusting your browser settings. However, doing so may limit website functionality. You can also prevent data collection and processing by Google (including your IP address) by installing the browser plugin available here:
Google Opt-out Plugin

3.4.3 Objecting to Data Collection

To disable data collection by Google Analytics, click this link:
Disable Google Analytics
An opt-out cookie will be placed on your device to block future tracking during visits to our site.

More about how Google handles your data:
Google Privacy Policy

4. Provision of the website and creation of log files

4.1. Description and Scope of Data Processing

When you access our website, certain data and technical information are automatically collected by our system. This includes:

  • Browser type and version
  • Operating system used
  • IP address of the accessing device
  • Date and time of access

This data is collected automatically with each visit to ensure the functionality and security of the website.

4.2. Legal Basis for Data Processing

The legal basis for the temporary storage of this data and log files is Art. 6(1)(f) GDPR, which allows processing based on our legitimate interest.

4.3. Purpose of Data Processing

The temporary storage of the IP address is necessary to deliver the website content to your device. The data is also used to maintain and optimize website performance, and to safeguard our IT systems.
The data is not used for marketing purposes.

These purposes constitute our legitimate interest under Art. 6(1)(f) GDPR.

4.4. Duration of Data Storage

  • Data used to deliver the website is deleted once the session ends.
  • Log file data is stored for a maximum of seven days. Longer storage is only permitted if IP addresses are anonymized, making identification impossible.

4.5. Right to Object and Removal

Since this data collection is essential for the operation and security of the website, users cannot opt out of this processing.

5. Contact form and email contact

5.1. Description and Scope of Data Processing

Our website offers a contact form that users can utilize to reach us electronically. When this form is submitted, the information entered into the input fields is transmitted to us and stored. Additionally, at the time of submission, the following metadata is recorded:

  • The user’s IP address
  • Date and time of submission

Consent for the processing of this data is obtained during the submission process, and reference is made to this privacy policy.

Alternatively, you can contact us directly via the email address provided on our site. In this case, the personal data transmitted through the email will be stored as part of the correspondence.

Your data will not be shared with third parties and will be used solely for the purpose of handling the inquiry.

5.2. Legal Basis for Data Processing

The legal basis for processing data submitted via the contact form is Art. 6 (1)(a) GDPR, provided you have given your consent.

For data transmitted via email, processing is based on Art. 6 (1)(f) GDPR, representing our legitimate interest in responding to your inquiry. If the contact is made with the intention of entering into a contract, Art. 6 (1)(b) GDPR additionally applies.

5.3. Purpose of Data Processing

The data you provide is used solely to process and respond to your inquiry. In the case of email contact, this also constitutes the necessary legitimate interest in processing the data.

Additional data collected during the submission process (such as IP address and timestamp) is used to prevent misuse of the contact form and to ensure the security of our IT systems.

5.4. Duration of Storage

Your data will be deleted once it is no longer necessary for the purpose for which it was collected. For contact form submissions and emails, this typically occurs when the relevant conversation has concluded – i.e., when it is clear that the matter has been resolved.

Metadata collected during the form submission (such as IP address and timestamp) will be automatically deleted no later than seven days after collection.

5.5. Right to Object and Request Deletion

You may revoke your consent to data processing at any time. If you contact us by email, you can object to the storage of your personal data at any point.

Please note: If you withdraw your consent or object to data processing, we will no longer be able to continue the conversation. In such cases, all personal data collected during the contact process will be deleted promptly.

6. Your Rights Under the GDPR

If your personal data is being processed, you are considered a data subject under the General Data Protection Regulation (GDPR) and are entitled to the following rights with respect to the data controller:

6.1. Right of Access

You have the right to obtain confirmation as to whether your personal data is being processed. If so, you may request access to the following details:

  • The purposes of processing
  • Categories of personal data
  • Recipients or categories of recipients
  • Planned duration of storage or criteria for determining this period
  • Existence of rights to rectification, erasure, restriction, or objection
  • Right to lodge a complaint with a supervisory authority
  • Source of the data if not collected directly from you
  • Existence of automated decision-making, including profiling, and meaningful information about its logic and consequences
  • Information on data transfers to third countries and appropriate safeguards in accordance with Art. 46 GDPR

6.2. Right to Rectification

You may request the immediate correction or completion of inaccurate or incomplete personal data.

6.3. Right to Restriction of Processing

You can request restriction of processing if:

  • You contest the accuracy of the data
  • The processing is unlawful and you oppose deletion
  • The controller no longer needs the data but you require it for legal claims
  • You have objected under Art. 21(1) GDPR and a verification of overriding grounds is pending

If processing is restricted, your data may only be processed with your consent or for legal claims, public interest, or the rights of others.

6.4. Right to Erasure (“Right to be Forgotten”)

You can request the deletion of your personal data without delay if:

  • It is no longer necessary for the original purpose
  • You withdraw your consent and no other legal basis applies
  • You object under Art. 21 GDPR and no overriding grounds exist
  • Processing is unlawful
  • Deletion is required by law
  • The data was collected in connection with information society services per Art. 8(1) GDPR

If your data has been made public, the controller will take reasonable steps to inform other controllers of your request for erasure of any links, copies, or replications.

Exceptions: The right to erasure does not apply where processing is necessary for:

  • Freedom of expression and information
  • Compliance with legal obligations or public interest tasks
  • Public health interests
  • Archiving, research, or statistical purposes (where deletion would seriously impair the objective)
  • Establishment, exercise, or defense of legal claims

6.5. Right to Notification

If you exercise your rights to rectification, erasure, or restriction, the controller must inform all recipients of your data unless this proves impossible or requires disproportionate effort. You may request information about these recipients.

6.6. Right to Data Portability

You have the right to receive personal data you provided in a structured, commonly used, machine-readable format and to transmit this data to another controller, provided that:

  • Processing is based on your consent or a contract (Art. 6(1)(a), Art. 9(2)(a), or Art. 6(1)(b) GDPR), and
  • Processing is carried out by automated means

Where technically feasible, you can request direct transmission between controllers. This right does not apply if it would affect the rights of others or where processing is required for public tasks.

6.7. Right to Object

You may object at any time to processing based on Art. 6(1)(e) or (f) GDPR for reasons arising from your particular situation, including profiling.
The controller must stop processing unless compelling legitimate grounds are demonstrated.

Direct marketing: You have the absolute right to object to processing for direct marketing purposes, including profiling. Once objected, your data will no longer be used for such purposes.

You may exercise this right via automated means in accordance with Directive 2002/58/EC.

6.8. Right to Withdraw Consent

If your data is processed based on consent, you have the right to withdraw this consent at any time. This does not affect the lawfulness of processing based on consent before its withdrawal.

6.9. Automated Decisions Including Profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, that produces legal effects or significantly affects you.

This does not apply if the decision:

  • Is necessary for a contract
  • Is authorized by law and safeguards your rights
  • Is based on your explicit consent

These decisions may not concern special categories of personal data unless specific GDPR conditions are met. Safeguards include the right to human intervention, to express your view, and to contest the decision.

6.10. Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority, particularly in the EU member state of your residence, place of work, or alleged infringement, if you believe your personal data is being processed unlawfully.

The supervisory authority will inform you of the outcome of the complaint and the possibility of judicial remedy (Art. 78 GDPR).

7. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google LLC (“Google”), based on Art. 6 (1)(f) GDPR – our legitimate interest in analyzing user behavior to optimize our website and services.

Google Analytics uses cookies – small text files stored on your device—that help analyze how visitors use the site. The information generated by these cookies includes, for example:

  • Browser type and version
  • Operating system used
  • Referrer URL (the previously visited page)
  • Hostname of the accessing device (IP address)
  • Time of the server request

This data is usually transmitted to and stored on Google servers in the United States. To protect your privacy, we have implemented IP anonymization on this website using the _anonymizeIp function. This ensures your IP address is truncated before being processed, and thus cannot be directly linked to you. Only in rare cases will the full IP address be transmitted to a Google server and shortened there.

Google processes this data on our behalf to:

  • Evaluate your use of the website
  • Compile reports on website activity
  • Provide further services related to website and internet usage

Your IP address transmitted by your browser will not be merged with other Google data.

7.1. Managing and Opting Out of Tracking

You can prevent the use of cookies by adjusting your browser settings. However, doing so may limit some functionality of the website.

Additionally, you can prevent the collection and processing of data related to your use of the website (including your IP address) by installing the Google Analytics Opt-out Browser Add-on, available here:
http://tools.google.com/dlpage/gaoptout?hl=en

For mobile browsers or as an alternative to the plugin, you can click this [opt-out link] to set an opt-out cookie. This cookie will prevent future tracking on this website – only in this browser and only if the cookie remains installed. If you delete your cookies, you’ll need to set the opt-out again.

More details on implementing the opt-out cookie are available at:
developers.google.com/analytics

7.2 Google Ads and DoubleClick Integration

We also use Google Analytics to analyze data from Google Ads and DoubleClick cookies for statistical purposes. If you prefer not to be included in this analysis, you can disable it via the Google Ads Settings:
www.google.com/settings/ads/onweb